Privacy Policy

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Government-issued identification for KYC/AML compliance
• Financial information for investment transactions
• Wallet addresses and blockchain transaction data
• Communication records and customer support interactions

Automatically Collected Information

When you use our platform, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data and platform interaction analytics
• Cookies and similar tracking technologies
• Log files and error reports

We use the information we collect for various purposes, including:

• Providing and maintaining our investment platform services
• Processing transactions and managing your investments
• Complying with legal and regulatory requirements (KYC/AML)
• Communicating with you about your account and investments
• Improving our platform and developing new features
• Detecting and preventing fraud and security threats
• Marketing and promotional communications (with your consent)

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our platform, including payment processors, custody services, identity verification providers, and analytics services.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, including:

• Compliance with court orders and subpoenas
• Anti-money laundering (AML) and know-your-customer (KYC) obligations
• Tax reporting requirements
• Law enforcement investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and assessments
• Secure data centers with restricted physical access
• Employee training on data protection practices

Due to the nature of blockchain technology:

• Transactions recorded on public blockchains are permanently visible
• Wallet addresses may be pseudonymous but not fully anonymous
• Smart contract interactions are publicly recorded
• Some data may be immutable and cannot be deleted

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Detect and prevent fraud

Generally, we retain account information for at least 7 years after account closure for regulatory compliance purposes.

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal obligations)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@blokvault.com